Gail Cavanaugh's Business Solutions

Your Total Marketing Solution
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Cavanaugh's Business Solutions is a business consultant to retail businesses in Rhode Island, offering  Website Design, Marketing, Search Engine Optimization, and Merchant Services.   I am committed to creating a unique brand for your company and a total marketing solution for online businesses.
 
Having been in financial services for over fifteen years, I am knowledgeable about marketing products to customers.  My twenty years of writing experience has enabled me to communicate well with customers on paper.  My experience in designing signs for businesses has givien me insight into how to attract customers to the retail establishment through color and design.
 
Credentials 
Preparing and implementing the marketing solution requires careful interviewing of the business owner to determine the image he/she wants to project to the marketplace and learning about the products and serices that are offered.  My schooling in the Masters of Business program at Liberty University has prepared me to conduct thorough marketing research into the customers' product and target market. 
 
Keeping abreast of industry developments and changes helps me to prepare a marketing plan for the business owner which will make him/her competitive.
 
Marketing Intent
Your website should communicate your brand in a way which distinguishes your from the competition.  Consumers should be able to discern who you are, what your product or service does, and why the consumer should care.
 
The consumer develops the knowledge about your company through their thoughts, feelings, images, experiences and beliefs associated with your brand.  Therefore, the design and other content should be carefully crafted.
 
How Customers Find Your Business
Because consumers' shopping habits have changed, it is important to market a retail business online as well as through traditional marketing methods.  The Gen X and Gen Y shoppers, those individuals between the ages of 18 and 49, are spending more time on the computer than watching television.  They shop around for products online before they arrive at your store.
 
A Pleasant Experience
Having grown up with computers, they use it to shop around for products before they enter your store.  If you do not have an attractive online presence, you stand to miss out on sales.  Even the Baby Boomers and some seniors are shopping around on the internet!
 
Finally, shoppers will return to your site and purchase items if it is convenient for them to do so.  Studies show that a consumer will tell eleven friends about a pleasant experience with your website, but seventeen friends about a bad experience.
 
Therefore, it is important to include a shopping cart with credit card processing, which includes acceptance of all of the major credit cards.
 
If you already have a website, but need to have it updated, I will be happy to discuss a new design with you.  Realizing that you may have put significant time and money into its design and implementation, I will make the best recommendation to help you to become more competitive and attract the market that you need in order to sell your products.
 
 
 
 
 
 
 
 
 
 
 
Your Total Online Marketing Solution

 
Website Design - My service involves creating a logo and website for you which is interesting and attractive to your visitors.  The design and template, including the choice of colors represent what you can offer your visitors as a way of connecting with them.   As a free lance writer, care is given to the content of your website and ensuring that it is interesting enough to attract repeat visits.
 
Cover Art for Children's Books - Watercolor and pastel designs of children and subjects.  Contact me for my rates.  You can view my art at http://www.artbistro.com/member/gailcav .
 
 
Search Engine Optimization  - Online marketing of your business involves listing the site prominently on the search engines such as Google, Yahoo, and Bing, in order to drive traffic to it.  This requires intelligent crafting of the content, use of keywords, an effective e-mail marketing program, participation in the social networks, and a blog. 
 
Marketing your business online or off requires branding yourself so that when customers hear your business name, they associate an image.  I will carefully create a design for you based on the products that you sell and the image you want to portray.
 
Merchant Services - In order to sell products online, your site must offer convenient methods of payment for your customers.  Your site should include a shopping cart and credit card processing.
 
 
The merchant account for an online retailer is known as a Mail Order/Telephone Order account which allows for one flat fee charged, regardless of the type of credit card presented for payment.  This is the only type of accont available for online retailers and internet marketers.
 
If you are using QuickBooks for accounting software, I can recommend a program which integrates with QuickBooks, making it easy to export your transactions easily into QuickBooks.
 
My e-Book, the Retailers Guide to Merchant Services offers helpful information for those who want to understand credit card processing better or who are transitioning their retail business to the internet.  There are also tips on marketing your business.
 
For more information or to schedule an appointment, please complete the contact form on the next page:

 

Gail Cavanaugh